AMERICAN RAIL DISPATCHING CENTER (ARDC)

In today’s economically challenging climate, short lines must make tough decisions while always keeping safety and costs at the forefront.  The American Rail Dispatching Center (ARDC) has a premier value to offer both railroads that utilize “block register” and railroads that currently have their own dispatching operation.  The ARDC has successfully provided rail traffic control services to 32 separate short lines across the United States and we are excited to offer our superior service to the entire short line community.  

The ARDC offers a “real” solution to the crossing requirements that were published in the Rail Safety Improvement Act of 2008 and become effective April 16, 2010.  Your railroad’s operation and safety are too important to be left in the hands of a “non-railroad call center.”  The ARDC is a fully qualified rail operator and our railroad employees understand rail safety and operations.  The ARDC has fully qualified train dispatchers that handle hundreds of crossing calls each week.

ARDC’s key services provide the following for your operation:

• 24/7 dispatching of your short line
• Rules qualified dispatchers – annually certified (GCOR, Hazmat, Security, Air & Train Brake Handling, RWP, Dispatcher)
• 24/7 emergency response coverage
• Emergency Response Program – Annual notification for all First Responders
• Monitor weather conditions and issue alerts using advanced GIS system (using the latitude and longitude of each MP)
• All communications recorded
• FRA compliant record retention policy
• Grade crossing signal system failure reporting 
• State-of-the-art rail traffic control system (remote monitoring options)
• Daily operational reports (departure/arrival times, car counts, tonnage unusual conditions, etc…)
• Complete and redundant back-up center at a separate location
• Crew calling (additional option if needed)
• Zero hassles!  Your trains and railroad will run smoothly because we work for you.

Fact:  Did you know that labor and benefits alone on one dispatching station is over $200,000 each year!  ARDC can save your railroad valuable operating dollars while giving you the best service in the industry.   Cost savings, superior dispatch and customer service have been the formula to our success.  ARDC provides a “turn key” operation at a single very reasonable price.

We welcome the opportunity to discuss how the ARDC can reduce your costs while increasing safety on your railroad.  Please call Tom Murphy at 802-527-3536 or 802-309-9539 to see what ARDC can offer your Railroad.